ABOUT US: We've been publishing commercially since 2016 and recently we were asked to give an interview about our past and present practices, by Greg Freeman of 'Write Out Loud.'
You can read his article here
You can read his article here
FAQ 1 — Buying books published by usQ1 — Can the books on this site be bought elsewhere?
A1 — Yes, they are listed for sale on amazon.co.uk and available to order from bookshops using the ISBN listed on the book's page. Books published in 2022 are also listed for ordering through the Poetry Book Society. Q2 — Can I buy through this site without having a Paypal account? A2 — Yes, there is an option to use a credit or debit card if you click the Paypal buttons. You can also email your order to us through our CONTACT page, giving the title and author of the book(s) you would like to order, your address and the address where you would like us to send the book(s) and we will invoice you and send them out after receiving your cheque or direct bank transfer. Q 3 — How soon will I receive a book that I buy from this site? A3 — We aim to dispatch orders we receive by 2pm on the same day, to arrive within 3 working days. Q4 — How can I buy a book for delivery outside the UK? A There are instructions on each author's page, next to the Paypal buttons. If the author has their own website, buy the book there, or email them and ask to order the book directly from them. Otherwise, email us through our CONTACT page and we will arrange for the author to invoice you and send a copy of their book to the address you supply. Q5 — What do I do if I don't receive a book I've ordered from you? A5 — If your book doesn't arrive within 5 working days of your ordering it, please contact us and we will follow up with Royal Mail and send out a replacement. Q6 — What is your refund policy? A6 — We cannot refund or replace an order unless it has arrived damaged. If that happens, please CONTACT US and send us photos of the damaged book and its packaging as soon as you can, We'll then send you a replacement copy. Q7 — If a buyer mistakenly orders a book for non-uk delivery, through a Paypal button, will they receive a refund? A7 — We regret that we can only refund 90% of a payment made in error, because there is a handling charge by Paypal, which we have to pass on to you. |
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FAQ 2 — Publishing your book
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